Working Remotely with VPN

Connecting to the research network through VPN (virtual private network) is now available to research staff.

Before you begin using VPN

Please note that you can access most of the commonly used research applications on the research and corporate intranet without VPN by logging in to this page (ie, enter your research username and password, then click on 'research' in the top menu; once on the research intranet, locate the 'tools' tab).

Also, other ways of connecting, including through a tethered laptop or using one time password (OTP) keys, are still available.

One Time Password (OTP) keys for remote access to the UHN network will be phased out by the end of December. For any questions about the use of OTP keys moving forward, please email DigitalResearch@uhn.ca.

How do I start connecting using VPN?

1. In order to use VPN, you will need to associate your cell phone to UHN’s authentication process (note: you may have already completed this step when setting up authentication for Office 365). To add your cell phone number, follow these instructions.

2. Download to your computer and install the authenticator app, AnyConnect (Cisco Systems) for Windows or Mac.

3. Open the app (it may be listed under “Cisco > AnyConnect VPN”) and follow these instructions to connect for Windows or Mac.

4. Once connected, please ensure that you have access to your UHN research applications. While connected, you should be able to access internal resources in your regular browser.

5. For additional information and instructions, please log in to the intranet (ie, enter your research username here) then visit the following resource page:

Should you require further assistance, please contact HelpDesk@uhnresearch.ca.