Working Remotely

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Use of ‘VPN’ to connect off-site is the new preferred standard for all UHN staff.

UHN Digital is pleased to announce a new way to connect to the research network—through as VPN (virtual private network)—which now available to research staff.

VPN is secure, free and represents the new preferred standard for connecting remotely.

Please note that other ways of connecting, including through a tethered laptop or using One Time Password (OTP) keys, are still available. For transition purposes, OTP keys will be supported until the summer of 2020, after which they will be discontinued.

How do I start connecting using VPN?

1. In order to use VPN, you will need to associate your cell phone to UHN’s authentication process (note: you may have already completed this step when setting up authentication for Office 365). To add your cell phone number, follow these instructions.

2. Download to your computer and install the authenticator app, AnyConnect (Cisco Systems).

3. Open the app (it may be listed under “Cisco > AnyConnect VPN”) and follow these instructions to connect for Windows or Mac; or see the UHN Remote Access Webpage for more detailed instructions. 

4. Once connected, please ensure that you have access to your UHN research applications. While connected, you should be able to access internal resources in your regular browser. To access shared drives, please map the drives to your computer while connected through VPN.

Should you require further assistance, please contact HelpDesk@uhnresearch.ca.