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Cancellations
If you do not attend your booking within 30 minutes of it's start,
you are liable to loose the entire session to another user.
Users are free to edit their bookings up to 24 hours
before the time of the booking. If you wish to cancel your booking after this cut-off, please inform
Frank Vidic via email.
He will then send out an email notifying
the change to those WCIF-users that have registered for this
service. The slot can then be re-booked on a first-come-first-served
basis.
If the email notification of a change in booking arrives prior to
the booking slot, no fee will be charged.
If a slot is booked for, say, 3 hours and soon after you start it
is apparent that the experiment has not worked, email
Frank Vidic and you will only be charged for the part
of the hour used.
Failure to notify of a change in the booking
will result in the full period being charged.
Many facilities automatically charge for
no-shows or cancellations, regardless of the reason. Short-notice
cancellations are considered ‘revenue-lost’; something facilities
operating on a self-funding basis cannot afford to do. However, we
feel that such an inflexible system would unfairly punish
researchers that have genuine reasons for not being able to attend
or cut-short a booking. Please do not abuse this courtesy otherwise it may
need reassessing.
Data
policies
Users are responsible
for their own data files – including originals and backups. The data
files must
be removed from Facility computers at the end of each session. Budget
your time
accordingly. Data left on any computer more than 7 days (including
weekends)
may be deleted without notification. All of the
workstations have CD-burners and the UHN intranet (your Z-drive) can be
accessed. Contact
Frank Vidic if you need help with any of this.
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